Customer Support Channels
A 1–hour Response Guarantee
Supplying superior quality support on–time is our top priority, so we back up each shared plans plan with a one hour ticket response warranty. As soon as you post a ticket or drop a message, our client help support crew will do their best to give the most satisfactory solution to your issue and to give you assistance in due time.
A Top–quality Support Service
Contact us any time necessary. Our staff of qualified professionals will undoubtedly be on the web for you 24x7x365 to reply to all of your inquiries and to sort out any trouble that you may have. You will be able to send us a tech support ticket from your Online Control Panel or send us an e–mail message any moment. Furthermore, on working days, you can easily phone us or take advantage of the live chatting service.
An Intuitive Help Section
We have built–in a substantial practical knowledge base into the Control Panel for you to get hold of important step by step guidance at any time. Each part of the Control Panel possesses its own contextual help area presenting a selection of how–to posts. We have also organized educational videos to ensure that you get a greater idea of precisely how to execute any given procedure.